4.4 Create Broken Payment Characteristic for Payment Arrangement SA

Reference: Manage Payment Arrangement Process Model - Page 2 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: If configured, CC&B will place a characteristic on the Payment Arrangement SA to identify the Broken status. This characteristic will be used by the Credit and Collection functionality for further review of the Account's original Service Agreements. Functionality is the same whether triggered manually or automatically.

Entities to Configure

•	Characteristic Type

•	Characteristic Value

•	Adjustment Type

•

SA Type

•	Adjustment Cancel Reason

Available Algorithms

•	SAT BREAK PA (SAT BREAK PA) - This SA type break payment algorithm contains the logic that should be executed when a payment arrangement is broken.

Process Names

•	SET - Severance Event Trigger